Refund policy
Exchange and Return Policy
At Waht, we strive to provide you with the best shopping experience and high-quality fashion products. Thank you for choosing Waht clothing for your fashion needs. We are dedicated to providing you with high-quality products and excellent customer service. In the event that you are not completely satisfied with your purchase, please review our Exchange and Return Policy carefully to understand the guidelines for returns and exchanges.
- Cancellation and Refund Policy:
Cancelling and Refund is not possible against any order.
- Eligibility for Returns and Exchanges:
You may be eligible for a return or exchange if you meet one of the following criteria:
- You received a damaged or defective item.
- You received the wrong item.
- You are unsatisfied with your purchase and wish to return or exchange it.
- Return and Exchange Process:
To initiate a return or exchange, please follow these steps:
- Contact our Customer Support Team within 7 days of receiving your order at contact@waht.in .
- Provide your order number and details of the issue, including clear photographs of any damage or defects, if applicable.
- Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.
- Our Customer Support Team will guide you through the return or exchange process and provide instructions on how to proceed.
- Return Shipping:
If you are returning an item, please note the following:
We will provide you with a return shipping label, or we may arrange for a courier to pick up the item(s) at no cost to you.
Items must be returned in their original condition, unworn, with all tags attached, and in the original packaging.
- Exchange Options:
You can choose one of the following options for exchanges:
- Exchange for the same item in a different size, if available.
- Exchange for a different item of equal or lesser value. If the new item is of greater value, you will be responsible for paying the difference.
- Store credit in the form of a gift card for the value of the returned item(s).
- Contact Us:
If you have any questions or concerns regarding our Exchange and Return Policy, please contact our Customer Support Team at contact@waht.in .
- Changes to Exchange and Return Policy:
We reserve the right to amend this Exchange and Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
By shopping with Waht, you agree to adhere to this Exchange and Return Policy. We value your satisfaction and aim to provide you with a hassle-free shopping experience.
Thank you for choosing Waht!
What Clothing
Jammu City, J&K
Jammu, Jammu & Kashmir, 181104